Press Room Archívum - Page 6 of 15

Development and Stress

How do you manage the stress that inevitably comes with using a new software or platform for the first time? In our round-up, experienced call center operators share their thoughts on the subject.

How Can a BPO Contact Center Produce More Than 80% Of Its Operation Costs?

BPO call centers use inbound sales opportunities to generate profit for their clients instead of cost. How? It turns out from our case study!

From 1 to 400

How can we provide professional contact center services in cases where there are no calls for months during the off-season and we have to handle hundreds of contacts a day during peak hours?

5 Signs That You Should Outsource Your Customer Service

Useful information for those who plan to outsource their customer service tasks. Read our in-depth publication!

ContactCenterWire – All about BPO in United Call Centers’ magazine

United Call Centers’ professional magazine is now available in newsletter form. Get first-hand information about the BPO sector!

Help to Support the Refugee Mission of Dorcas Ministries!

Since the outbreak of the war, the Dorcas Ministries’ headquarters has served as a refugee camp. For those who would like to join the fundraising for them, click on the article for more information!